Shipping policy

Shipping Policy

At Rivya Jewel, we are committed to delivering your jewelry with the utmost care, safety, and efficiency. Our shipping process is designed to provide you with a smooth and reliable shopping experience.

Delivery Timeline

  • Orders are typically processed and dispatched within 5 to 10 working days from the date of confirmation.

  • Working days exclude Sundays and public holidays.

  • Once your order is shipped, you will receive tracking details via email to monitor the delivery status.

Festive Seasons & Sale Periods

During festive seasons, promotional campaigns, or sale events, order volumes may be higher than usual. As a result:

  • Delivery timelines may exceed the standard 5–10 working days.

  • We appreciate your patience and recommend checking updates via:
    📸 Instagram: @rivya_jewel
    💌 Email: rivyajewel@gmail.com

Shipping Availability

  • We currently ship only within India.

  • For international orders or special shipping requests, please contact us directly at:
    📧 rivyajewel@gmail.com
    📸 Instagram: @rivya_jewel
    We’ll be happy to assist with custom solutions wherever possible.

Important Notes

  • Please ensure that your delivery address and contact details are accurate at the time of placing your order.
    Rivya Jewel will not be liable for delays or losses due to incorrect or incomplete information.

  • Rivya Jewel shall not be held responsible for delays caused by:

    • Courier or logistics partner issues

    • Natural calamities, strikes, weather disruptions, or any Acts of God

In such cases, we will do our best to keep you informed and ensure your order reaches you at the earliest possible time.

For any questions about shipping or order status, please reach out to us at:
📧 rivyajewel@gmail.com
or DM us on Instagram @rivya_jewel

— Team Rivya Jewel ✨
Adorn Your Divine